Overview

Admin & Waiting list Co-Ordinator Jobs in Torquay, England, United Kingdom at Torbay and South Devon NHS Foundation Trust

Title: Admin & Waiting list Co-Ordinator

Company: Torbay and South Devon NHS Foundation Trust

Location: Torquay, England, United Kingdom

We are seeking to recruit an admin and waiting list co-ordinator based within the Dermatology team, to provide comprehensive and high quality administrative and clerical support to the department, ensuring an effective and efficient service is delivered within our cancer and surgery waiting list.

To ensure that patients are treated with courtesy, dignity and respect.

You will be responsible for a wide range of administrative duties including supporting our clinicians, doctors, nurses and admin team.

There may be potential that this role will become a substantive opportunity .

This role will be based within the Winnicott centre with duties carried out within that area. In order to develop professionally & to provide continuity of cover, it is also expected that the Dermatology admin and waiting list co-ordinator will be able to work and cover other admin duties within the admin team.

To ensure all USC referrals are booked in a timely manner to appropriate clinics inc. photo hubs and face to face appointments

To ensure all USC proformas and minor op forms are reviewed, printed and prioritised based on lesion urgency and risk and directed to relevant clinics.

To ensure that all information is entered in a timely & accurate manner

To manage EPIC lists daily and escalate capacity issues to Co-ordinator & staff are aware of current waiting list times.

To monitor waiting list and PTL information, initiating appropriate action to address problem areas to ensure that patients do not breach the Referral to Treatment (RTT) and Faster Diagnosis Standard (FDS)targets.

Ensuring clinics are fully booked maintaining the correct procedure times.

To ensure that staff have clear understanding of all procedures that effect waiting list management and advise any changes.

To ensure that new and follow-up patients awaiting a Minor Op appointment are partially booked in accordance with specific clinical booking rules and that patients are given sufficient notification of appointments.

The Dermatology Department consists of Dermatology Consultants, Specialist Doctors and Nurses, Secretaries, Reception / Secretarial Assistants, a Practice Manager and a Team Leader. The team are based in the Winnicott Centre on the Annexe site.

Why Work With Us

For further details / informal visits contact: Name: Elizabeth Blackshaw Job title: Ops Support Manager Email address: [email protected] Telephone number: 01803656547

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