Overview
Band 3 Team Administrator – Solihull Early Intervention Team Jobs in Birmingham, England, United Kingdom at Birmingham and Solihull Mental Health NHS Foundation Trust
Title: Band 3 Team Administrator – Solihull Early Intervention Team
Company: Birmingham and Solihull Mental Health NHS Foundation Trust
Location: Birmingham, England, United Kingdom
An exciting opportunity has arisen to join our Solihull Early Intervention Team. We are looking for an enthusiastic, organised person who would like to make a positive impact to the service and for better patient care. The main tasks include typing/formatting letters, taking telephone queries and dealing with patient service user's requests, diary management, scanning documents and save on the patient record system, booking appointments, monitoring and supporting with new referrals into the service in a timely manner. The post holder will also support reception duties during sick/annual leave
To provide admin support to the team secretary and the wider service with various administration responsibilities.
Provide an empathetic and sensitive point of contact for our service users/families, undertaking work directed by the Team Secretary and Support Service Manager's supervisory.
Demonstrate excellent organisational/communication skills, accurately record of telephone messages and other enquires and refer on efficiently as appropriate.
Arrange/organise patient appointments as required.
Input and update patient data on the patient record system in accordance to the trust policy.
Ability to make decision and take actions within the team relating to routine enquires, whilst receiving support/supervision.
To cover main reception duties during sick/absence leave when required
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
For further details / informal visits contact: Name: Jo Clarke Job title: Support Service Manager Email address: [email protected] Telephone number: 07985882854
