Business Coordinator

Salary: £38,923 – £43,749

Grade: Level 3 Zone 1

Location: Holmes Road Depot, NW5 3AP

Contract Type: Permanent (x2)

Hours: Full Time (36 hours)

Closing Date: Monday 15 th June at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing

This role provides vital administrative and coordination support across Camden’s Property Services, including Damp & Mould, Legal Disrepair, Voids and Major Works. You will help ensure that repairs, inspections, follow-on works and planned programmes are delivered efficiently, in line with regulatory requirements, and with a strong focus on resident experience.

You will coordinate activities across the end-to-end process, supporting the progression of works from initial inspection through to completion and aftercare where required. This includes raising purchase orders, processing and reconciling invoices, tracking payments, and maintaining accurate and auditable records across multiple workstreams.

Working closely with surveyors, contractors, operatives, resident liaison officers and legal colleagues, you will support the day-to-day delivery of services by managing documentation, updating systems, monitoring progress and escalating risks or delays.

A key part of the role involves supporting residents. You will communicate upcoming works, arrange appointments, respond to enquiries and provide clear, compassionate updates, particularly for residents affected by disrepair issues or major works. You will also support follow-up and aftercare activity to ensure issues are resolved and any emerging concerns are identified early

Your work will contribute to improved turnaround times, strong financial management, regulatory compliance (including requirements such as Awaab’s Law where applicable), and a positive, consistent customer experience. The role is designed to be flexible, enabling you to work across service areas and provide cover where needed.

All About You

for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at [email protected] or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.