Overview

Client Relations Specialist/Legal Assistant (Billingual Spanish Preferred) Jobs in Brooklyn, NY at Traffic Court Pro

Traffic Court Pro PLLC is seeking a full-time Client Relations & Intake Manager to join our growing law office.

This is an in-person position. We are looking for someone who is organized, professional, personable, and comfortable handling a high volume of client interactions.

Responsibilities

  • Answer incoming phone calls and respond to client inquiries
  • Conduct client intake and gather case information
  • Return calls and follow up with prospective clients/leads
  • Explain case outcomes and next steps to clients
  • Process payments and maintain accurate records
  • Schedule consultations and manage attorney calendars
  • Communicate with clients regarding case status updates
  • Maintain professionalism and empathy when dealing with clients facing stressful legal situations
  • Assist with general administrative and office support tasks

Qualifications

  • Excellent phone and communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced environment
  • Professional demeanor and attention to detail
  • Experience in customer service, intake, sales, legal support, or client relations preferred
  • Spanish fluency strongly preferred

Compensation & Benefits

  • Full-time position
  • Salary range: $60,000–$75,000 per year, based on experience
  • Opportunities for growth within a rapidly expanding law practice
  • Supportive and team-oriented work environment

About Us

Traffic Court Pro PLLC helps New Yorkers protect their licenses, livelihoods, and driving records. We pride ourselves on delivering outstanding client service, clear communication, and excellent results. We’re looking for someone who shares those values and enjoys helping people through challenging situations.

To Apply: Please submit your resume and a brief cover letter explaining why you’d be a great fit for the role. ABSOLUTELY NO PHONE CALLS; PHONE CALLS WILL REGARDING APPLICATION WILL RESULT IN AUTOMATIC DISQUALIFICATION.

Pay: $60,000.00 – $75,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person

Title: Client Relations Specialist/Legal Assistant (Billingual Spanish Preferred)

Company: Traffic Court Pro

Location: Brooklyn, NY

 

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