Overview
Commercial Hub Manager – (Lighting Industry) Jobs in Rotherham at A S D Lighting PLC
Job Overview
We are seeking a highly organised and commercially driven Office Manager to oversee and implement new integrated operating procedures across internal sales, specification management, and lighting design teams, creating a new commercial hub to be central to the successful performance of a dynamic lighting business.
This role is essential to developing and ensuring seamless project flow from initial enquiry through to order.
Responsibilities
- Manage day-to-day office operations within a fast-paced lighting environment
- Lead and support internal sales, lighting design, and lighting specification/design teams
- Optimise and deploy internal processes for quotations, project tracking, and order handling
- Ensure effective communication between departments between the hub and the rest of the organisation
- Produce regular performance and pipeline reports for senior management
- Oversee preparation of quotations for lighting schemes, including schedules and pricing
- Ensure fast, accurate responses to customer enquiries via phone and email (contractors, wholesalers, consultants). String verbal and written communication essential.
- Drive conversion of quotations into secured orders through proactive follow-ups
- Maintain CRM/project tracking systems with up-to-date opportunity data
- Support external sales managers in securing project opportunities
- Monitor project pipelines and identify high-value opportunities
- Manage and prioritise lighting design requests across the team
- Support design optimisation and value engineering where required
- Act as a key point of contact for technical queries and project support
- Ensure high levels of customer service across all touchpoints
- Assist in resolving project challenges, including product selection and alternatives
- Support client presentations, design reviews, and specification meetings
- Monitor KPIs such as:
- Quote conversion rate
- Project win rate
- Design turnaround time
- Order value and margin
- Support pricing strategies aligned with project and market conditions
- Identify opportunities to improve profitability and project success rates
- Assist with forecasting and pipeline planning
Experience
- Experience within the lighting industry or electrical/technical specification environment
- Strong understanding of:
- Lighting products (luminaires, controls, emergency lighting)
- Specification sales process
- Project-based sales cycles
- Experience managing internal sales or design teams
- Familiarity with lighting design software (Dialux / Relux preferred)
- Strong organisational and communication skills
- Proficiency in CRM systems and Microsoft Office
- Ability to drive team cohesion and achieve buy-in from team members
Key Attributes
- Commercially aware with a strong focus on project conversion
- Detail-oriented with the ability to manage multiple projects simultaneously
- Confident working with technical information and specifications
- Proactive, solutions-driven, and customer-focused
- Strong leadership and team coordination skills
Work Location: In person
Title: Commercial Hub Manager – (Lighting Industry)
Company: A S D Lighting PLC
Location: Rotherham
