Overview
Community Outreach Officer Jobs in Crewe at West Cheshire Credit Union
Credit Union Outreach Officer – Job Description
Job Title
West Cheshire Credit Union Outreach Officer (30 hours), Crewe and surrounding area.
Purpose of the Role
The Credit Union Outreach Officer is responsible for promoting the services of the credit union within the local community, increasing membership, building partnerships, and improving financial awareness. The role focuses on community engagement, member recruitment, and supporting financial inclusion initiatives.
Key Responsibilities
- Promote credit union products and services to individuals, schools, businesses, and community groups
- Recruit new members and support membership growth targets
- Organise community outreach events, workshops, and promotional campaigns
- Deliver financial education sessions on budgeting, saving, loans, and responsible borrowing
- Build strong relationships with local organisations, employers, and community leaders
- Represent the credit union at local events, fairs, and meetings
- Respond to enquiries from potential and existing members
- Support marketing and social media activities to increase awareness
- Maintain accurate records of outreach activities and member engagement
- Work with internal teams to identify opportunities for community partnerships and growth
Skills and Experience
Essential
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to engage confidently with diverse communities
- Good organisational and time-management abilities
- Basic IT and social media skills
- Ability to work independently and as part of a team
- Full UK drivers licence
Desirable
- Experience in community outreach, financial services, sales, or customer engagement
- Knowledge of credit unions and financial inclusion services
- Experience delivering presentations or workshops
Qualifications
- GCSEs or equivalent qualifications
- Further education in business, finance, community development, or marketing is beneficial
Working Conditions
- Office and community-based role
- Some evening or weekend work may be required for events
- Travel within the local area will be necessary
Duties
- Visiting local employers to promote payroll savings schemes
- Running budgeting workshops in schools or community centres
- Supporting campaigns to encourage saving and responsible borrowing
- Assisting members with understanding credit union services
To apply send a covering letter along with your CV to [email protected] before Tuesday 30th June 2026.
Job Types: Part-time, Fixed term contract
Pay: From £13.50 per hour
Work Location: In person
Title: Community Outreach Officer
Company: West Cheshire Credit Union
Location: Crewe
