Overview
Experienced Jewellery Sales Assistant Jobs in London at Heera Diamonds
Overview
We are seeking an experienced Jewellery Sales Assistant to join our prestigious retail team. The ideal candidate will possess a passion for jewellery, exceptional customer service skills, and the ability to engage with a diverse clientele. This role offers an exciting opportunity to work in a luxurious environment, showcasing exquisite pieces while providing personalised assistance to our valued customers. Fluency in multiple languages is highly desirable, enabling effective communication with a broad customer base. The successful applicant will be responsible for driving sales through expert product knowledge and outstanding service, ensuring an unforgettable shopping experience.
Responsibilities
- Greet customers warmly and assist them in selecting jewellery pieces that meet their preferences and needs
- Provide detailed product information, including features, materials, and care instructions
- Upsell complementary items and promote special collections to maximise sales opportunities
- Maintain visual merchandising standards to ensure displays are attractive and organised
- Handle customer enquiries professionally via phone or in person, demonstrating excellent phone etiquette
- Process transactions accurately using the point-of-sale system and manage cash or card payments efficiently
- Keep abreast of current jewellery trends and new arrivals to inform customer recommendations
- Organise stock levels and assist with inventory management to ensure product availability
- Build strong relationships with clients to encourage repeat business and foster loyalty
Requirements
- Proven experience as a Jewellery Sales Assistant or in a similar retail sales role within luxury or high-end jewellery environments
- Fluency in English
- Strong communication skills with the ability to engage confidently with diverse customers
- Excellent organisational skills and time management abilities to handle multiple clients effectively
- Basic maths skills for processing transactions and managing stock counts accurately
- Demonstrated merchandising skills to create appealing displays that attract customers
- Ability to work well under pressure while maintaining a professional demeanour at all times
- Exceptional organisational skills coupled with attention to detail in all aspects of the role
- Good phone etiquette and interpersonal skills for building rapport with clients and colleagues alike
This position offers a dynamic working environment where your expertise can truly shine. We value professionalism, enthusiasm, and dedication—qualities that help us deliver outstanding service in the luxury jewellery sector.
Job Types: Full-time, Permanent
Pay: £26,450.00-£28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Work Location: In person
Title: Experienced Jewellery Sales Assistant
Company: Heera Diamonds
Location: London
