Overview
Family Support Worker / Administrator Jobs in Manchester at The BigLife Group
Job Advert
Family Support Worker/Administrator
About The Big Life Group
The Big Life Group’s mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work – The Big Life Way.
We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.
Our values
Courage: We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom.
Creativity: We find innovative solutions that work, never accepting the easy option or the status quo.
Honesty: We act with integrity, speaking the truth to ourselves and others.
Inspiration: We are inspired by the people and communities we work with and share what we learn from them to inspire others.
Thoughtful: We act with care and compassion and work to understand people’s experiences. We take time to listen, reflect and continually learn.
Valuing difference: We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer.
Working at Big Life Schools
Big Life Schools is a Multi-Academy Trust which functions as part of the wider Big Life Group, and we share those group-led values within our school communities. At Big Life Schools, work is more than a job – it’s about standing shoulder-to-shoulder with people and communities, making a difference every day. We fight for equity in health, in wealth and in life, and that commitment starts with our staff.
Be yourself
We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks – from menopause to neurodiversity, LGBTQI+ and more – create space to connect and support each other.
Benefits that matter
We offer more than a payslip – you’ll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, your birthday off, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to-work, free eye tests and more – little extras to make life easier inside and outside of work.
Recognised as outstanding
We’re proud to be ranked by Best Companies as one of the UK’s outstanding places to work, with a two-star accreditation in 2024.
Support and progression
We work with all our teaching and support staff to explore ways of reducing workload and improving wellbeing. When joining our schools, you can expect a range of support from senior leaders, who operate a coaching model, and from our dedicated curriculum and wellbeing leads.
If you’re looking for more than a job – if you want to be part of a team that’s bold, creative and relentlessly committed to equity – then Big Life could be the place for you.
About Longsight Community Primary School
Big Life Schools currently has two primary schools within Manchester, each with an attached nursery: Longsight Community Primary School (Longsight) and Unity Community Primary School (Cheetham Hill).
Longsight Community Primary is a single-form entry primary school which has been serving the richly diverse community of Longsight, Manchester since 2013. Longsight is part of the multi-academy trust Big Life Schools, which shares the vision and values of The Big Life Group.
Build on the shared premises of Longsight Nursery and Longsight Family Hub, our building offers a seamless provision for local families and children aged 0-19. Our primary school has over 210 pupils aged 4-11, coming from many different countries and speaking 16 different languages.
Our pupils are happy children who enjoy school, and we encourage them to have the best possible start in life. We recognise communication and language are the foundation of children’s attainment and have worked hard to become a Voice 21 Oracy School of Excellence.
Diversity, respect and tolerance are at the core of our school identity, and our vision is to be a truly inclusive community school that meets the needs of all children.
Candidates are encouraged to visit the school and discuss the position with a member of our Senior Leadership. Ring 0161 241 0530 or visit www.longsightcp.com for more information.
Job Description: Family Support Worker/Administrator
The basics
Salary
£28,142 (NJC Scale 11) – pro rata to term-time only
Hours
Full-time and permanent
Annual leave
25 days, rising to 30 days after five years
Line manager
School Business Manager
Closing date for applications: Monday 29 June, 3pm
Interviews: Tuesday, 7 July
Big Life Schools is committed to safeguarding children and vulnerable adults.The post is subject to an Enhanced DBS with a check of adults barred list and is exempt from the Rehabilitation of Offenders Act 1974
What you’ll be doing
As our Family Support Worker, you will work as part of the school team to support pupils and their families who may be experiencing difficulties. You will work in both a preventative way (with what are known as level 1 and 2 families) and support families who have a higher level of need (levels 3 to 5) in accordance with Manchester’s Early Help strategy.
You will carry a caseload of pupils where there are safeguarding concerns and where pupils are at risk of their needs escalating without intervention. You will also work with the senior leadership team to support and implement attendance strategies.
Meanwhile, you’ll also have an administrator role, providing comprehensive administrative and financial support to the school.
Main duties
- Be a link between home and school, fostering and supporting good relationships to enable families to receive the support they may need.
- Carry a caseload of families who require more in-depth support to either reduce levels of need or prevent them from escalating.
- Work with families and pupils where there are safeguarding concerns and issues and to provide intervention and support and liaise with other key agencies.
- Support the attendance of pupils where there is cause for concern.
- Support the planning and delivery of Early Help Assessments and, where appropriate, co-ordinate the team around the child meetings.
- Undertake direct work with individual children and young people to find practical solutions to a range of issues.
- Build and maintain robust relationships with partners such as the Early Help hubs, Family in Need service, Social Care, Health, CAMHS and so on.
- Ensure compliance with health and safety regulations in line with Big Life’s policies and procedures.
- Have a good understanding of risk and be able to respond appropriately to incidents.
- Demonstrate the ability to organise multiple tasks in the most effective way, and allocate time and energy according to task complexity and priority.
- Maintain the agreed monitoring and evaluation processes, which improve and develop services for families.
- Remain informed of current thinking in relation to professional conduct and practice.
- Provide general clerical and administrative support, for example, photocopying, filing, completing standard forms and returns to the LA and outside agencies and responding to routine correspondence
- Maintain and update all administrative and information systems and processes as required, including retrieving and collating information to ensure deliver of a high level administrative service
- Process purchase orders and oversee deliveries.
- Produce lists, information and data as required, for example, pupils data and to maintain and collate pupil reports
- Assist with school administrative duties relating to exam invigilation where appropriate.
- Arrange meetings and events and take notes at meetings to a high standard
- Undertake routine administration of school lettings and other uses of school premises
- Administer school registration procedures in line with statutory requirements
For the full recruitment pack, including the job description and person specification, please go to: Vacancies Archive – The Big Life Group
Please use the person spec to align yourself to each point.
Title: Family Support Worker / Administrator
Company: The BigLife Group
Location: Manchester