Overview
Front of House Receptionist Jobs in Pimlico at SMOQUE Victoria
At Smoque we are looking for a front of house receptionist we are a new and busy restaurant
About the Role
We are looking for a professional, friendly, and organised Front of House Receptionist to be the first point of contact for our guests. You will play a key role in creating a welcoming atmosphere, managing reservations, coordinating guest seating, and ensuring excellent customer service from arrival to departure.
Key Responsibilities
- Welcome and greet guests in a warm and professional manner.
- Manage restaurant reservations using booking systems and telephone enquiries.
- Answer phone calls, emails, and customer enquiries promptly.
- Coordinate table allocations and seating plans with management and service staff.
- Monitor restaurant capacity and waiting lists efficiently.
- Handle customer requests, feedback, and complaints professionally.
- Maintain a clean, organised, and presentable reception area.
- Assist with special events, large bookings, and private dining enquiries.
- Communicate effectively with kitchen and front-of-house teams to ensure smooth service.
- Support management with administrative duties and daily reporting.
Job Types: Full-time, Part-time
Pay: £12.21-£18.69 per hour
Work Location: In person
Title: Front of House Receptionist
Company: SMOQUE Victoria
Location: Pimlico
