Overview

Housing Officer Jobs in Remote at Forward Housing

Location: Homebased with Travel
Contract: Permanent
Hours: Full Time
Salary: Up to £31,521.10
Reference: 089853
Do you want to make a real difference in people’s lives while building a career in housing management Services? Forward Housing, part of the Thera Group, is looking for a dedicated Housing Officer to join our team.
About the role:
You’ll work closely with the Senior Housing Officer to oversee housing management services for more than 80 properties across England and Scotland. This is a home-based role with national reach, supporting tenants, families, carers, and care teams to ensure safe, secure, and well-managed homes.
  • Maintain accurate property records and act as the main contact for tenants and care teams
  • Monitor rent accounts, liaising with Housing Benefit teams and resolving issues promptly
  • Support tenants with tenancy responsibilities and new tenancy sign-ups
  • Work with the Repairs team to minimise voids and ensure properties are ready for re-letting
  • Assist with compliance monitoring and service charge budgets
  • Collaborate with finance, care commissioners, and adult social care teams
At Thera, we believe people with a learning disability can be leaders in society. Our vision is shaped and directed by the people we support, ensuring their voices are heard and respected.
As a Housing Officer, you’ll play a vital role in delivering this mission by providing homes that empower independence and dignity.
We’re looking for someone who is:
  • Working towards (or willing to complete) a Level 4 CIH qualification
  • Experienced in delivering excellent customer service, especially for people with a learning disability
  • Skilled at building effective stakeholder relationships
  • Enthusiastic, determined, and passionate about housing management
  • Knowledgeable (or keen to learn) about social housing frameworks, especially in Supported Housing and Exempt Accommodation
  • A supportive, values-driven organisation
  • Opportunities for professional development and CIH qualifications
  • The chance to make a meaningful impact every day
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate

Title: Housing Officer

Company: Forward Housing

Location: Remote

 

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