Overview
IT Support Lead — AI‑Driven, Europe Jobs in Greater London, UK at helsing.ai
Location: Greater London
helsing.ai is seeking an IT Support Lead to oversee our IT support operations across the UK and Germany. You will ensure timely and high-quality responses from a team of support engineers, while using data-driven decision-making to enhance our support systems. Your role includes managing Jira Service Management, optimizing ticket flows, and introducing AI automation to improve efficiency.
The ideal candidate has a proven track record in IT support management and is comfortable with advanced tools and methodologies. Join us in protecting democratic values through innovative technology.
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Title: IT Support Lead — AI‑Driven, Europe
Company: helsing.ai
Location: Greater London, UK
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