Overview
Plumber/Installer Jobs in Riverside, CA at Elite Plumbing and Drains LLC
Plumbing Technicians are a direct representation of the company and must ensure excellent customer service with professionalism and a great attitude. They must ensure excellent communication with all parties. Staff, vendors and community will experience the mission and vision of the company through their interaction with a Plumbing Technician.
Duties
- Responsibilities include responding to service calls when a call is dispatched: arriving at customers’ homes, properly diagnosing and selling the jobs.
- Diagnose plumbing problems and perform repairs.
- Estimating by giving options and/or turning calls over to the sales rep.
- Communication with customers, and office staff
- Install, assemble, maintain, and repair pipes and plumbing fixtures
- Locate and repair water line leaks and remove clogs.
- Install and /or repair household appliances like dishwashers, water heaters, toilets, sinks, etc.
- Test plumbing and other fixtures to ensure proper functions
- Follow state laws and regulations and adhere to local building codes
- Use Ipad for Documentation, Photos, Notes, and Emails for all jobs
- Collections of payments from responsible parties
- Maintain Company Van, Equipment and Supplies
- Other duties as assigned
Expectations
- Be ready to run calls at schedule time.
- Make sure you have a clean uniform and are properly groomed.
- Run service calls with little to no supervision
- Properly diagnose and sell job with ethics and integrity
- Utilize Sales Rep. turn calls over
- Communicate with customers, office staff, sales reps.
- Maintain Company Van, Equipment and supply (van needs to be washed weekly)
- Answer phone or respond to texts in a timely manner (within 5 minutes)
- Document jobs thoroughly (if you need to write a book do it)
- Take before and after photos and post the to your job
- Get signatures
- Collect payment when job is complete (it is not the office responsibility)
- If a customer is not on site, get credit card before you start work.
- Get credit card, check, or cash
- P. O’s and parts on job need to be posted to job
- Take photo of receipts and attach to PO
- Be on time for meetings on time
- Fill out daily break down sheets (For each day your working)
- Continue to Grow (take training course, read books, ask for help)
Knowledge in :
* Leak repair
* Pex, Copper, gas lines
* camera inspection
* Hydro -jet service
* Shower valves, faucets
* Garbage disposal, Toilet installation
* Drain line and Sewer line repair
* Emergency water and gas shut-off valves
* Drain line Snake
*Water Heater Installation & Repair
During probationary period
Qualifications :
– Reliable transportation
– Punctuality
– Good communication skills.(with office and clients)
– Weekend availability (every other weekend)
Job Types: Part-time, Full-time
Pay: $20.00 – $35.00 per hour
Application Question(s):
- Do you have your own tools?
Experience:
- Plumbing service and repair: 5 years (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: On the road
Title: Plumber/Installer
Company: Elite Plumbing and Drains LLC
Location: Riverside, CA
