Overview
Printer Technician with Xerox, Ricoh, & HP Experience Jobs in Tyler, TX at Epic Office Solutions, LLC
We are seeking a highly skilled Service Technician with experience in Xerox, Ricoh, HP and Konica equipment, along with IT troubleshooting abilities. The ideal candidate will be customer service-oriented, have strong problem-solving skills, and be able to work independently to diagnose and repair office equipment and network-related issues.
Responsibilities:
- Diagnose, repair, and maintain Xerox, Ricoh, HP and Konica multifunction printers and copiers.
- Provide exceptional customer service and build strong client relationships.
- Troubleshoot and resolve IT-related issues related to printing and network connectivity.
- Perform routine maintenance and updates on office equipment.
- Keep accurate records of service calls, repairs, and parts usage.
- Stay up to date with new technology and advancements in office equipment.
Requirements:
- Experience: Minimum 2 years working with Xerox, Ricoh, HP and Konica office equipment.
- IT Skills: Knowledge of networking, print drivers, and troubleshooting connectivity issues.
- Customer Service: Strong communication skills with a customer-first attitude.
- Technical Knowledge: Ability to diagnose and repair mechanical and software-related issues.
- Transportation: Valid driver’s license and reliable transportation for on-site service calls.
Job Type: Full-time
Pay: $18.00 – $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Xerox, HP, Ricoh: 1 year (Required)
Work Location: In person
Title: Printer Technician with Xerox, Ricoh, & HP Experience
Company: Epic Office Solutions, LLC
Location: Tyler, TX
