Overview
Sales Executive Jobs in Peterborough at Hera Beauty Ltd
- Do you thrive on a challenge?
- Are you driven by reaching goals?
- Do you enjoy building relationships?
We are looking for someone proactive, confident and a fast learner to join our small team with big growth dreams.
This Sales Exec role is a hands-on position at the heart of our business- you’ll be the primary point of contact for our customers while actively driving growth for Fikkerts Bath, Body & Home Fragrance. Experience in sales or account management is valuable, but the right attitude and personal qualities matter most.
What We’re Looking For
This role suits someone who genuinely enjoys talking to people. You’ll need to be:
- Outgoing and confident – Comfortable picking up the phone, building rapport, and having sales conversations
- A natural problem-solver – You stay calm under pressure and find solutions rather than passing issues along
- Highly organised – Able to juggle multiple customers, orders, and priorities without dropping the ball
- Accurate and detail-oriented – Order processing and customer records need to be spot-on
- Adaptable – Happy moving between service queries and sales calls, adjusting your approach as needed
The Role
You’ll split your time between delivering outstanding customer service and generating new sales opportunities within the Branded team, focussing on the Fikkerts brand. Day to day, this means:
Sales & Growth
- Promoting Fikkerts Bath, Body & Home Fragrance to new and existing customers
- Leading outbound campaigns to expand our retailer network
- Actively upselling and identifying growth opportunities within your customer base.
Customer Service
- Managing incoming enquiries and resolving issues with a solutions-first mindset
- Processing orders accurately and coordinating with Despatch to ensure smooth delivery
- Building genuine relationships with stockists through consistent, helpful communication
Why Join Us?
You’ll be part of a team focused on growing our branded category, with real ownership over customer relationships and the satisfaction of seeing your efforts directly impact sales. The branded team is part of a wider cosmetics business specialising in skincare manufacture, using quality natural ingredients to create premium products.
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Have you used a CRM system such as HubSpot, Salesforce, or similar to manage customer relationships, sales activity, or follow-ups?
- Are you comfortable carrying out proactive outbound sales activity, including contacting existing and prospective customers to generate sales opportunities?
- Do you have experience working towards KPIs or targets such as response times, sales growth, retention, or outbound activity?
- Do you have previous experience in a customer service and/or sales support role involving order processing and customer account management?
Work Location: In person
Title: Sales Executive
Company: Hera Beauty Ltd
Location: Peterborough
