Overview
Sales Executive – Luxury Interiors at Darlings of Chelsea Jobs in Fulham at Darlings of Chelsea
Are you passionate about luxury interiors and exceptional customer experiences? Darlings of Chelsea, the home of handcrafted, high-quality furniture, is seeking a dynamic Sales Executive to join our busy London showroom. This role is your opportunity to work with premium products, build strong customer relationships, and be part of a company synonymous with quality and trust in the interior design world.
Why Join Us?
At Darlings of Chelsea, we pride ourselves on delivering more than just beautiful furniture—we create lasting customer relationships through outstanding service and attention to detail. Here’s what we offer:
- Exciting Earning Potential: Base salary with excellent commission opportunities (OTE £33,000–£40,000).
- Creative Culture: Be part of a vibrant team passionate about design and craftsmanship.
- Supportive Environment: Benefit from structured training and a collaborative atmosphere where your growth matters.
Your Role in the Showroom
As a Sales Executive, you’ll be the face of our brand, guiding customers through their journey and showcasing our luxurious product range. Your responsibilities will include:
- Customer Engagement: Warmly greet customers in-store and assist with inquiries via phone, email, or online chat, ensuring an outstanding experience at every touchpoint.
- Expert Guidance: Develop an in-depth understanding of our products, from luxurious sofas and corner sofas to beds and homeware, to confidently recommend solutions tailored to customer needs.
- Order Management: Process orders, invoices, and purchase orders with 100% accuracy and timeliness using our tablet/desktop systems.
- Showroom Excellence: Maintain a pristine and inviting showroom environment, ensuring fabric displays, cushions, and marketing materials are beautifully presented.
- Customer Journey Support: Proactively update customers on the progress of their orders, delivery timelines, and resolve any issues or escalations with professionalism.
- Collaboration: Liaise with the admin and supply chain teams to ensure seamless operations and customer satisfaction.
- Team Contributions: Assist the Showroom Manager with additional tasks, ad hoc duties, and holiday cover as required.
What We’re Looking For
We’re seeking someone who thrives in a fast-paced, customer-focused environment and shares our passion for luxury interiors. You’ll bring:
- Sales Flair: Previous experience in a sales or customer service role, ideally within retail or interiors.
- Exceptional Communication: A friendly and professional approach to engaging with customers and team members.
- Organisational Skills: Strong attention to detail and the ability to multitask effectively.
- Team Spirit: A collaborative attitude, contributing to the success of the team and showroom as a whole.
- Tech Savviness: Confidence in using tablets and desktop systems for order processing and communication.
Work Schedule
- Monday: 9am–6pm
- Tuesday: 9am–6pm
- Friday: 9am–5pm
- Saturday: 9am–5pm
- Sunday: 11pm–5pm
About Darlings of Chelsea
Darlings of Chelsea is a trusted name in luxury furniture, offering an exceptional range of handcrafted sofas, sofa beds, corner sofas, and homeware. Known for our quality and customer service, we’re a fast-growing company where every team member contributes to our success.
Ready to Make a Difference?
If you’re excited about joining a prestigious brand and being part of a creative, customer-first team, we’d love to hear from you. Apply today to embark on a rewarding career with Darlings of Chelsea!
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
Experience:
- Customer Facing: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: £25,000.00-£26,000.00 per year
Experience:
- Sales: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Location:
- Fulham SW6 4HH (preferred)
Work Location: In person
Title: Sales Executive – Luxury Interiors at Darlings of Chelsea
Company: Darlings of Chelsea
Location: Fulham
