Overview
Service Writer Jobs in Great Falls, MT at Tractor & Equipment Co.
About this Position:
Our Service Writer position located in Great Falls, MT is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.
Hourly Wage up to: $27.80
- This position works closely with our Service Supervisors to ensure that the work orders are accurate, complete and filed timely.
- Service writers update work order data and associated service hours by regularly entering data on Cat software, and data entry of time cards.
- Assist with other administrative work running and creating reports and processing parts orders for technicians..
- Answer incoming phone calls and assist customers.
- A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.
Qualifications & Experience Needed:
- 2-3 years of service office experience is preferred.
- Proficient in Microsoft Office such as Outlook, Excel and Word and demonstrate a disciplined ability to work with limited supervision.
- Excellent verbal and written communication skills, must be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.
- Excellent attendance record
To Apply: www.tractorandequipment.com
Company Benefits:
- Medical, Dental, Vision insurance
- Paid Vacation, Holidays & Sick Leave
- Employee Referral Bonus
- 401k w/Company Match and Profit Sharing
- Company paid Life and AD&D Insurance
- Employee Assistance Program
- Employee Discounts
- Seniority Bonus
- Excellent Recognition Program
- Company paid Long-Term Disability Insurance
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Service Office: 2 years (Preferred)
- Administrative : 2 years (Required)
Work Location: In person
Title: Service Writer
Company: Tractor & Equipment Co.
Location: Great Falls, MT
