Overview
Social Housing Assessment And Lettings Officer Jobs in Wembley, UK at Triumph Consultants Ltd
Social Housing Assessment And Lettings Officer
Reference no:
Brent 000B 2012 / 1
Pay Rate: £21.41 per hour PAYE
Hours per week: 36, Monday – Friday, 09:00 – 17:00
Role Length: 9 months
Location:
Wembley, London, HA9 0FJ
Hybrid working
Standard DBS required
What’s involved with this role
- To investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications.
Skills & Experience required
- Knowledge of core legislation such as the Housing Act 1985, the Housing Act 1996 (Part VI), Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, and related rehousing issues and case law.
- Knowledge of supply and demand issues related to social housing in an inner London Local Authority.
- Knowledge of legislation and best practice relating to the letting of social housing and the use of choice based lettings systems.
- Experience of giving advice to customers and working with vulnerable groups.
- Experience of effective joint working (both internally and externally).
- Experience of assessing Housing Waiting List applications and applying the terms of current legislation and Council policy and procedures.
Key Responsibilities
- Investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. May include interviewing applicants to determine eligibility, making detailed enquiries to other organisations to verify information, and carrying out home visits to confirm/evaluate housing circumstances.
- Prioritise all applicants in the appropriate category and banding in line with the Council’s allocation policy and other guidelines. Write and serve decision letters on all applications, explaining reasons and advising them of their right to review.
- Work closely with the Housing Management Team to ensure efficient handling of mutual exchanges, successions, tenancy assignments, management transfers and tenancy terminations in accordance with legislation and Council policy and procedures.
- Investigate cases of racial or sexual harassment or other forms of unacceptable behaviour in accommodation and take appropriate action.
- Contribute to maintaining the choice-based letting system which enables applicants to bid for properties, including advertising and marketing of available properties.
- Make appropriate nominations and allocations to all social housing accommodation that the Council owns or has nomination rights to within agreed timescales to minimise voids periods and potential financial loss to the Council.
- Deal with enquiries and complaints and correspondence from clients and their professional advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council’s complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible.
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Title: Social Housing Assessment And Lettings Officer
Company: Triumph Consultants Ltd
Location: Wembley, UK
Category:
