Support Worker x2

Full Time, Permanent

Location: Hybrid working/ expected to attend 100 Temple Street, at least once a week. This is a community-based role, so you will be expected to visit service users in their own homes throughout the Bristol City area.

An opportunity has arisen to recruit 2 x Support Workers within the Community Support Team, a housing-related support service based within Housing Options. The role involves providing high-quality, person-centred support to vulnerable adults to prevent homelessness, promote independence and achieve positive outcomes. You will work directly in the community and in people’s homes, supporting individuals to sustain tenancies, access appropriate accommodation and engage with relevant services.

The post requires a sound knowledge of housing, homelessness and welfare benefits, alongside the ability to assess needs, develop and deliver support plans, and work flexibly with people who may have a range of complex needs.

You will manage a caseload and deliver targeted, time-limited and outcome-focused homelessness prevention support, including working with Bristol City Council tenants at risk of homelessness due to rent arrears.

You will be well organised and able to work independently, with excellent communication and prioritisation skills, as well as the ability to adapt and respond effectively in a fast-paced, client-focused environment. You will join a friendly, collaborative team and receive a comprehensive induction, including opportunities to shadow experienced colleagues.

If you have experience of working with vulnerable people and a strong commitment to public service, we would welcome your application.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Should you require any further information or would like an informal discussion about the role, please contact, Jodie Coombs, Team Leader [email protected]

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.