Overview

Office Administrator Jobs in Blackpool at Guest Services Worldwide Ltd.

Guest Services Worldwide and its subsidiaries have produced and supplied high quality publications and printed material for over 20 years.

The successful applicant will be joining our Production Team to assist the management of the relationship between our clients and the in-house design team.

Title – Administration Assistant

Reporting to: Production Manager

Summary:

Responsible for managing the relationship with our key host clients and compiling information and design requirements with the goal of completing and sending to print a completed project.

Key duties & responsibilities:

  • High level of communication skills with some experience in client customer service, as the successful candidate will be required to work closely with key clients and the design team.
  • Contact clients by phone and email to obtain artwork.
  • Scheduling in design work with the design team, explaining the requirements of the key client account.
  • Managing the project and ensuring that the timeline for the project is clear and achievable.
  • Able to check all aspects of the design and print work in line with the client’s needs to ensure that the project is signed off and delivered on time.
  • Using the in-house CRM system, to provide competent reporting on project processes. Full training will be given.
  • Assist with data capturing and keeping reports updated for management use.

Working hours are Monday to Friday, 37.5hrs per week, working in a shift pattern varying from 9:00pm to 5:30pm and 11am until 7pm.

Skills required:

  • A minimum pass rate in English Language
  • Full working knowledge of all Microsoft Packages
  • Excellent telephone manner
  • Time Management
  • Excellent time management skills and attention to detail
  • Previous Customer Service experience would be preferred.

Pay: £24,784.00-£25,250.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

Title: Office Administrator

Company: Guest Services Worldwide Ltd.

Location: Blackpool

 

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